Cancellation and Refund Policy
Programme and Career Audit payments are non-refundable, including cancellation before the programme or session starts.
Last updated: 9 September 2026
Non-refundable payments
GullyMentor is operated by Gully System Private Limited. All payments for mentorship programmes and Career Audits are non-refundable.
The no-refund policy applies before and after the programme or session starts, including cancellation, withdrawal, non-attendance, a change of plans, scheduling conflicts or a decision not to continue. No partial or pro-rata refund is offered for unused sessions or learning material.
Before you make a payment
Review the selected programme or audit scope, fee, tax total, preparation requirements, schedule and delivery arrangements. Ask the team any questions before paying.
A Career Audit is optional and is purchased separately. You may explore tracks and request guidance before purchasing an audit. Completing an audit does not obligate you to enrol in mentorship.
Cancellation and scheduling requests
You may contact the team if you cannot attend or wish to stop participating. Cancelling your participation does not create a refund entitlement.
Any request to reschedule or transfer is subject to availability and written confirmation from GullyMentor. A transfer, credit or alternative session is not automatic.
Payment errors and support
If you believe a payment was duplicated, charged incorrectly or not recorded, contact hello@gullymentor.com with the transaction reference and a description of the issue so the team can investigate.
Do not send passwords, card details or payment-security codes. Reporting a payment error is separate from cancelling a purchased service.
Existing agreements and applicable rights
This updated policy applies to new purchases under these terms. Previously accepted agreements and existing learner entitlements are not retrospectively changed.
This policy does not limit rights or remedies that cannot be excluded under applicable law.